terms and conditions
At Hazendal, we are committed to delivering a considered and seamless experience from cellar to door.
Delivery Policy
During the purchase process, The Supplier will determine your delivery options based on your delivery address and postal code. For South African orders, irrespective of whether you select door to door delivery, or door to counter delivery, The Supplier will deliver within 10 – 14 working days, depending on where you live.
Cancellations
Any such cancellations must be done by e-mail to wineorders@hazendal.co.za. The Supplier will then refund you within 30 days after date of such notification.
Stock shortages
Should a product you have ordered be unavailable, the Supplier will notify you thereof as well as the anticipated delay in delivery and unless you agree to wait for delivery, you have the option to accept delivery of another product instead.Subtitle text for your whole article or post
Should a product be permanently unavailable, the Supplier will notify you and, unless you agree to accept another product instead, the Supplier will issue a refund in respect of that product to you.